Orange Egypt & Public Prosecution Launch Smart Services on My Orange App

Orange Egypt announced the launch of a new phase in its strategic partnership with the Egyptian Public Prosecution, introducing an integrated digital platform that brings government and legal services directly to citizens’ hands through My Orange mobile application.

This milestone marks a significant leap in Egypt’s digital transformation journey, following the successful completion of the Public Prosecution’s financial inclusion phase. The new initiative aims to deliver a comprehensive range of smart legal and governmental services—covering traffic, family, and criminal prosecutions—with secure, fast, and convenient digital access for all Orange customers across Egypt.

Comprehensive Digital Access

Through this collaboration, users can now submit and follow up on prosecution requests digitally, pay related fees instantly via Orange Cash Wallet, and complete transactions without the need to visit any government offices.

The initiative fully aligns with the Egyptian state’s vision for a connected and inclusive digital government, enhancing accessibility and efficiency in public services.

Simple and User-Friendly

Accessing these services is simple and user-friendly: customers can navigate to the Public Prosecution Requests icon on the main page of My Orange app, which automatically links the user to Orange Cash Wallet for seamless payment integration.

From there, they can instantly benefit from a wide suite of legal services offered by the Public Prosecution.

Range of Services

The Traffic Prosecution services allow users to inquire about and pay traffic violations, submit appeals, and make immediate reconciliations, whether for themselves or others.

Family Prosecution services include case status inquiries, inheritance declarations, official judgments, and certified extracts on personal and financial matters.

Meanwhile, Criminal Prosecution services allow authorized users to request updates on case status, obtain certified copies of rulings, and receive official documents electronically.

Real-Time Tracking

Moreover, customers can track their requests in real time through the My Orange app, receiving live updates at every stage until their requests are fulfilled and documents are delivered to their doorstep.

The process ensures full data accuracy, document security, and seamless coordination between Orange’s digital systems and those of the Public Prosecution.

Leadership Statements

Commenting on the new milestone, Hesham Mahran, Chief Executive Officer and Managing Director of Orange Egypt, stated:

“We are proud to partner with the Egyptian Public Prosecution in this pioneering initiative, which represents a model of successful collaboration between government institutions and the private sector to serve citizens more effectively. This partnership reflects our shared commitment to advancing Egypt’s digital transformation agenda.”

He added:

“At Orange Egypt, we are moving beyond financial inclusion to empower citizens directly through integrated digital solutions that simplify access to vital public and legal services anytime, anywhere. Our investment in innovation, technology, and infrastructure reinforces our role as a key enabler of the digital Egypt vision.”

Digital Egypt Vision

Orange Egypt reaffirmed that this initiative is part of its broader strategy to enhance citizens’ access to digital public services with the highest standards of security, speed, and reliability.

The company continues to support Egypt’s national efforts to build a fully integrated digital society that improves the quality of life for all citizens and strengthens the efficiency of public sector services.

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