Cairo, May 14, 2025:
As part of its efforts to accelerate the technological development and support the banking sector in embracing the latest digital innovations, the Egyptian Banking Institute (EBI), the official training arm of the Central Bank of Egypt, successfully hosted a conference titled “Future Banks: Leveraging Artificial Intelligence to Enhance Services”.
The event brought together a distinguished group of banking sector leaders and financial technology experts.
The conference showcased the latest developments in artificial intelligence (AI) and its impact on banking operations and customer experience.
Key discussions highlighted the critical role AI plays in improving operational efficiency, enhancing cybersecurity, and delivering smart, personalized banking services that more effectively meet customer needs.
In addition to facilitating knowledge and experience exchange, the event featured keynotes and dynamic panels discussions about AI’s role in strengthening the resilience of financial institutions and reshaping professional education to align with evolving technological trends and global best practices in smart banking services.
The conference also provided valuable networking opportunities, encouraged the formation of strategic partnerships, and concluded with the recognition of the winners of EBI’s Innovation Competition Awards for 2024 and 2025.
In this context, Dr. Abdel Aziz Nossier, Executive Director of the Egyptian Banking Institute, stated: “The organization of this distinguished event reflects EBI’s firm belief in its vital role in supporting the banking sector and enabling it to adopt the latest technological innovations.
Artificial intelligence is no longer an option, it has become an absolute necessity for ensuring the continuity and evolution of banking operations”.
Dr. Nossier added: “This conference serves as a unique platform for the exchange of expertise and knowledge among industry leaders and specialists, accelerating the pace of digital transformation and improving the customer experience across Egyptian banks.”
EBI’s conference “Futuristic Banks: Leveraging AI for Enhanced Services” was sponsored by the National Bank of Egypt and Banque Misr as “Diamond Sponsors”, the National Bank of Kuwait NBK as “Bronze Sponsor”, Export Development Bank of Egypt EBank as “Lunch Sponsor”, Industrial Development Bank as “Associate Sponsor”, alongside with QNB Egypt and Suez Canal Bank as “Coffee Break Sponsors”, and the United Bank as “Contributing Sponsor”.
EBI reaffirms its steadfast commitment to continuing its pioneering initiatives that align with the latest advancements in the banking sector.
Our strategic focus remains on empowering financial institutions to adopt comprehensive digital transformation strategies that adhere to global standards and reflect best practices.
About EBI
The Egyptian Banking Institute (EBI) was established in 1991 by the Central Bank of Egypt (CBE) to act as its official training arm with a vision to be the preferred partner for developing the human capital of the banking ecosystem in Egypt, and the lighthouse for banking sector development across strategic African and Arab countries, through mirroring the latest international banking trends.
The unique blend of the Board of Directors, headed by the Governor of the Central Bank of Egypt, H.E. Mr. Hassan Abdallah, sets EBI in a leading position. EBI’s Board is composed of 8 members consisting of bank’s chairmen and industry leaders possessing a high-level of diversified expertise.
Crowning the continuous organizational commitment for quality training and adherence to international quality standards, in 2009 EBI was the first accredited financial training institute in Egypt and the MENA region by the Accrediting Council for Continuing Education and Training (ACCET) for five years.
EBI succeeded in obtaining reaccreditation for 3 more terms ending in 2029. In addition to this, EBI’s Interactive Distance Learning (IDL) instructional methodology and e-learning programs has been also accredited by ACCET in 2021.
In 2021 EBI has been chosen as the “Best Financial Training Institute in MENA Region” by Capital Finance International (CFI) for its commitment to offering state-of-the-art quality training solutions and adherence to international quality standards; keeping in line with the latest industry international best practices & amplifying EBI’s activities to support African banking sector human capital development.
CFI is a print journal and online resource reporting on business, economics, and finance headquartered in London. In 2022, EBI has been awarded the “Best Companies Award” at the Education 2.0 Conference as part of its prominent role in the field of financial and banking training for reforming and improving global education.
The award’s selection criteria included meeting Industry Reputation, Innovation in Education and Training Methods, Financial Status, Competitiveness, and Management Strength.
EBI has also been awarded the “Best Financial Training Service Company” by International Finance at the 10th Annual International Finance Awards as an acknowledgment of EBI’s corporate excellence & contribution to the development of the human capital of the banking ecosystem in Egypt & Africa through offering state-of-the-art quality training solutions.
in addition to its commitment to recognizing industry talent & leadership skills. EBI continues to develop its training programs to stay abreast with the technological and training trends to support the development of human capital in the banking sector in Egypt and in Africa.
With a mandate to develop the human capital in the banking sector, EBI excels in providing state-of-the-art training solutions in line with the latest industry international best practices in areas of banking, management, leadership, information technology, and SMEs.
In 2015, EBI expanded its offerings by launching a diversified portfolio of Assessment services and partnering with leading international providers, with a goal of availing various assessment tools for the purpose of recruitment, promotion, or development.
EBI also provides a wide range of diversified activities and services to disseminate knowledge and raise awareness on the latest industry trends.
EBI takes pride in its continuous efforts to amplify its activities across the African continent with a goal to support the African banking sector human capital development.
Under the auspices of the Central Bank of Egypt, EBI provided its training services in 44 countries with more than 4300 African trainees and takes pride in its partnership with leading African banking institutes to enhance knowledge sharing across the continent.
As a community responsible institution, EBI’s CSR activities evolved throughout the years focusing on financial literacy and supporting people with special needs.
Shaping the Future initiative was launched in 2012, under the auspices of the Central Bank of Egypt to spread financial awareness and enhance people’s capability to manage their finances, understand and use different financial services and thereby contribute to financial inclusion.
In 2020 Basira initiative was launched to facilitate the studying process for visually impaired students.
In 2021 EBI launched Etaha initiative to support creating a diversified working environment and act as a link between people with special needs searching for job opportunities and the banking sector.
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